Reaching across Arizona to provide comprehensive, quality health care for those in need.


Note: Please consult the User Guide for any answers to your questions prior to contacting the help desk. If you are having trouble accessing or using your account, please call or E-mail the help desk (602-417-4401) or

Frequently Asked Questions

Click here for the Frequently Asked Questions

User Guide

Click here for the User Guide

You may also access the User Guide by sections outlined below.

Activate an Account
Create an Account 1-8
Add Business Contact Information 9-10
Designate User Role: Employer Role User 11-12
Designate User Role: Trainer Role User 11&13
Associate Account: DCW Agency 14-17
Associate Account: Training Program 18-20
Account Activation 21
Account Maintenance
Log In to an Existing Account 22-24
Forgot Username/Password 25-28
Update Account Information 29-30
Create a New Password 31-33
Employer Role
Introduction 34-36
Testing Records Search 37-42
Add New Employee 43-45
View Employee List 46-47
Update Employee Information 48-49
Check Testing Records 50-51
Special Features
  • Import Function
  • Training Period Report
  • Transcript Report
  • 52-58
  • 59-61
  • 62-65
Trainer Role
Introduction 66-67
DCW/DCW Trainer Search 68-70
Enter Testing Record: Regular Test (example) 71-73
Enter Testing Record: Re-Test (example) 71&74
Testing Records Search Authorization Form (template) 75