Help
Note: Please consult the User
Guide for any answers to your questions prior to contacting the help desk. If you are having trouble accessing
or using your account, please call or E-mail the help desk (602-417-4401) or
DCW@azahcccs.gov.
Frequently Asked Questions
Click here for the
Frequently Asked Questions
User Guide
Click here for the
User Guide
You may also access the User Guide by sections outlined below.
| Activate an Account |
| Create an Account |
1-8 |
| Add Business Contact Information |
9-10 |
| Designate User Role: Employer Role User |
11-12 |
| Designate User Role: Trainer Role User |
11&13 |
| Associate Account: DCW Agency |
14-17 |
| Associate Account: Training Program |
18-20 |
| Account Activation |
21 |
|
Account Maintenance |
| Log In to an Existing Account |
22-24 |
| Forgot Username/Password |
25-28 |
| Update Account Information |
29-30 |
| Create a New Password |
31-33 |
| Employer Role |
| Introduction |
34-36 |
| Testing Records Search |
37-42 |
| Add New Employee |
43-45 |
| View Employee List |
46-47 |
| Update Employee Information |
48-49 |
| Check Testing Records |
50-51 |
Special Features
- Import Function
- Training Period Report
- Transcript Report
|
|
| Trainer Role |
| Introduction |
66-67 |
| DCW/DCW Trainer Search |
68-70 |
| Enter Testing Record: Regular Test (example) |
71-73 |
| Enter Testing Record: Re-Test (example) |
71&74 |
| Appendix |
| Testing Records Search Authorization Form (template) |
75 |
|